Privacy Policy

Privacy Policy

Last updated: February 3, 2025

In BELIEVE LYB, S.L. (hereinafter referred to as “the Company”, “we”, “us” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our services, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation - RGPD), Organic Law 3/2018 and other applicable regulations.

1. Information about the Data Controller

BELIEVE LYB, S.L.
Calle Capellanía 42, 28411 Moralzarzal, Madrid, Spain
Email: info@airecover.eu
Telephone: +34 692 858 467

2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name and surname

  • Email address

  • phone number

  • Mailing address (including city, zip code and country)

  • Payment information (only if applicable to purchases)

  • Navigation and website usage data (cookies, IP, browser, session time, etc.)

3. Purposes of the Treatment

We process your personal data for the following purposes:

  • Provide and maintain our services

  • Manage your user account

  • Process your purchases or requests

  • Contact you for communications related to your account, services, promotions or changes to our policy

  • Improve user experience and optimize our website

  • Comply with legal and tax obligations

4. Legal Basis for Treatment

The legal basis for the processing of your data is:

  • Your explicit consent for certain processing (e.g. sending newsletters)

  • The execution of a contract, when you buy products or services

  • The compliance with legal obligations

  • The legitimate interest in improving our products and services

5. Data Conservation

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as long as a legal obligation exists.

  • Customer data: They will be kept during the validity of the contractual relationship and, subsequently, for the legally required periods.

  • Navigation data: They are usually kept for a maximum period of 12 months.

6. Data Recipients

We may share your personal data with:

  • Technology service providers, such as hosting platforms, payment gateways, email marketing tools, etc.

  • Public entities, when required by current legislation

  • Authorized third parties, only with your consent

No data will be transferred to third parties without your consent, except legal obligation.

7. International Transfers

Some of our suppliers may be located outside the European Economic Area. In these cases, we guarantee that appropriate protection measures are applied in accordance with the GDPR, through standard contractual clauses or other recognized guarantees.

8. User Rights

You can exercise your rights at any time:

  • Access your data

  • Rectify them if they are inaccurate or incomplete

  • Request their deletion when they are no longer necessary

  • Limit or oppose the processing of your data

  • Request the portability of your data

  • Withdraw your consent

To exercise your rights, you can contact us by email: info@airecover.eu. You can also file a claim with the Spanish Data Protection Agency (AEPD): www.aepd.es.

9. Security of your Data

We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss or unauthorized access.

10. Use of Cookies

Our website uses cookies and similar technologies to analyze site usage and improve user experience. You can obtain more information by consulting our Cookies Policy.

11. Privacy of Minors

Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from minors. If we detect that we have collected information from a minor without parental consent, we will proceed to delete it immediately.

12. Links to Third Party Sites

Our website may contain links to third party websites. We are not responsible for their privacy policies. We recommend that you review such policies when accessing external sites.

13. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy. In the event of substantial changes, we will notify you through our website or other means. The date of the last update will be indicated at the top of this document.

14. Contact

If you have questions or wish to exercise your rights, you can contact us:

  • Email: info@airecover.eu

  • Postal address: Calle Capellanía 42, 28411 Moralzarzal, Madrid, Spain

  • Telephone: +34 692 858 467